Ashio whistleblowing software
AI compliance

A confidential reporting channel, built for AI companies.

Las empresas de IA enfrentan una versión específica de la Directiva UE sobre denunciantes: equipos de investigación globales, personal multilingüe y apuestas de reputación más altas que en la mayoría de sectores. Le ofrecemos un canal que cumple la Directiva 2019/1937, se adapta a cómo trabajan realmente los equipos de IA y supera un cuestionario de due diligence de adquisición real.

5 min

Del registro a un canal de denuncia operativo.

17

Idiomas para equipos de investigación globales. Entrada de voz, sin sitio separado por idioma.

0

Grabaciones de audio almacenadas. El audio se transcribe en el navegador y luego se elimina. Nunca lo vemos.

E2E

Cifrado de extremo a extremo. El denunciante tiene la clave. No podemos leer el contenido.

Overview

Why AI companies need this

The EU Whistleblower Directive 2019/1937 applies to any legal entity with 50+ employees that operates in the EU, regardless of industry. AI companies hit this threshold early — often at Series A — and once they sell to enterprise customers, the requirement is reinforced by procurement due-diligence questionnaires that ask for a documented internal reporting channel. The AI Act (Regulation (EU) 2024/1689) does not itself require a whistleblower channel, but it does require general-purpose AI providers to have internal grievance mechanisms for fundamental-rights issues. A single channel covers both obligations without operational overlap.

What applies to you

The regulations that touch AI companies

Most AI companies we work with are navigating two parallel compliance regimes at once. Here is what the law actually requires — and where our channel maps onto it.

EU Directive 2019/1937

Internal reporting channels for legal entities with 50+ employees. Seven-day acknowledgment, three-month feedback, no retaliation. Member-state law (e.g. HinSchG in Germany, Loi Sapin II in France) layers on local specifics.

AI Act 2024/1689 (Article 86)

General-purpose AI providers must enable fundamental-rights complaints. Our internal channel routes those to the right team without changing the data flow.

Procurement due diligence

Enterprise customers routinely include a "describe your internal reporting channel" question in their vendor security questionnaires. Saying "email us" is not a passing answer in 2026.

Whistleblower protection

Anti-retaliation duties apply to the AI company once a report is filed. Documented intake + case history is the employer's strongest defense in any subsequent dispute.

ISO 27001 / SOC 2 alignment

Las empresas de IA que buscan estas certificaciones necesitan un proceso documentado y auditable de adquisición y gestión de casos. Nuestro registro de eventos por caso con marcas de tiempo y usuarios activos es el rastro de auditoría que respalda estos requisitos — no es toda la auditoría, pero es la parte mejor probada.

Why Ashio for AI

A channel that fits how AI teams actually work

The reason most AI companies pick us over a generic ticketing tool or a Slack-channel workaround.

Voice intake for global research teams

AI researchers and safety leads often work in mixed-language teams. Reporters can dictate their report in any of 17 languages. The server only ever sees the text.

Per-case access URLs

Every case gets a unique URL the reporter can use to follow up anonymously. No login, no account, no friction. Same model as how Linear and Notion share issues.

End-to-end encryption

El denunciante cifra la denuncia en el navegador con una clave que solo él posee. Su responsable de seguridad descifra. Nosotros no podemos leer el contenido.

¿Menos de 50 empleados? Muchas empresas de IA empiezan aquí de todos modos.

Incluso por debajo del umbral de 50 empleados de la directiva, un canal interno documentado le ayuda a superar los cuestionarios de due diligence de adquisición. Muchos de nuestros clientes con menos de 50 personas lo despliegan antes de la Serie A para la auditoría SOC 2, o porque su primer cliente empresarial lo pidió en el cuestionario de seguridad del proveedor.

Routes to the right team automatically

Reports can be auto-assigned to your safety lead, your DPO, or your compliance officer based on the report category. No manual triage required.

Filtra el panel por categoría

La lista de casos filtra por categoría — sesgo del modelo, privacidad de datos, integridad de evaluación y otros. Cada informe lleva su categoría desde el envío, para que su responsable de seguridad extraiga solo los relevantes.

Compliance checklist

Set this up before your next enterprise deal

A pre-flight list for AI companies about to sign a contract that requires a documented reporting channel.

  • 1

    Document the channel exists and is operational

    Most procurement questionnaires ask for this as a hard requirement. A live URL with a unique access link per case is the standard answer.

  • 2

    Document the 7-day acknowledgment SLA

    The directive requires feedback to the reporter within seven days. We enforce this with a per-case deadline that is visible to every admin from day one.

  • 3

    Document the 3-month feedback window

    The directive also requires feedback on how the report was handled within three months. Our case status supports this out of the box.

  • 4

    Document the anti-retaliation posture

    The directive prohibits retaliation against the reporter. Your hiring, compensation, and assignment records need to be defensible. The case log is the source of truth for that.

  • 5

    Document the cross-border applicability

    If you have staff in multiple EU countries, the local transposition may add extra requirements. Our locales system maps each country to its specific law.

FAQ

Common questions from AI companies

Does the EU AI Act require a whistleblower channel?+

No, not directly. The AI Act (Regulation 2024/1689) requires general-purpose AI providers to enable fundamental-rights complaints under Article 86. A whistleblower channel is required by the separate Directive 2019/1937, which applies to legal entities with 50+ employees. Most AI companies we work with operate the single internal channel that satisfies both — the legal duties are complementary, not duplicative.

We are below 50 employees. Do we still need this?+

Not for EU Directive 2019/1937 compliance. But if you sell to enterprise customers, the SOC 2 / ISO 27001 questionnaires most large buyers use will ask "do you have an internal reporting channel?" Saying "no" is increasingly disqualifying. The cost of a 14-day free trial is much lower than losing a deal over that question.

We are a remote-first company. Does this work?+

Yes. The intake is a public URL — reporters can file from any browser, in any country, in any of 17 languages. The dashboard is a normal web app. There is nothing to install on the reporter's device or in your infrastructure.

How do you handle retaliation cases?+

Our role is the intake and the case log. The actual anti-retaliation protection (employment law, HR investigations) is your responsibility. What we do provide is a defensible record: every case has a full event log with timestamps and the acting user, so any subsequent retaliation claim can be cross-referenced against the case timeline.

Can reports go to our AI safety lead automatically?+

Yes. You can set a default assignee per case category, so reports about model bias, data privacy, or eval integrity go straight to the right person. Multi-stage review (initial triage, then escalation) is also supported.

¿Se permite la entrada de voz en los canales de denuncia de la UE?+

Sí. La Directiva UE sobre denunciantes (Artículo 10(2)(b)) enumera explícitamente las "instalaciones de voz a texto" como canal conforme. Nuestra entrada de voz transcribe en el navegador del denunciante y luego elimina el audio. El servidor solo ve el texto resultante.

¿Con qué rapidez deben las empresas de IA acusar recibo de una denuncia según la ley de la UE?+

Dentro de los 7 días posteriores a la recepción. La Directiva UE 2019/1937 (Artículo 7) requiere un acuse de recibo en 7 días y una respuesta sobre el resultado en 3 meses. Nuestra plataforma aplica ambos plazos como temporizadores visibles por caso.

¿Qué busca un auditor SOC 2 en un canal de denuncias?+

La mayoría de las auditorías SOC 2 buscan tres cosas: (1) una captación documentada con una URL accesible, (2) un SLA de acuse de recibo con marcas de tiempo, y (3) un registro a prueba de manipulaciones de quién manejó el caso. Tenemos las tres como parte del producto estándar.

¿Cuáles son los umbrales de 50 empleados de la Directiva UE sobre denunciantes?+

Para el sector privado, la directiva se aplica a entidades jurídicas con 50+ trabajadores. Para el sector público, se aplica a todas las entidades con 10+ trabajadores municipales y a todos los organismos gubernamentales independientemente de su tamaño.

Related reading

Where to go next

Stay compliant by default.

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